“We always put the customer first. Whether they hire us or not, we aim to help homeowners make informed decisions about their homes.”
This year Pond Roofing Company celebrates its remarkable 60-year journey, a testament to our enduring commitment to quality and customer satisfaction in Northern Virginia. The company was founded in 1964 by Bob Pond, a World War II veteran whose dedication to excellence set the foundation for decades of success.
In 2000, the reins passed to Bob’s daughter, Betsy, who navigated the challenges of the new century with resilience and determination. In 2010, Pat Readyhough merged his roofing business with Pond Roofing Company through a handshake agreement. Betsy and Pat devised a plan for him to assist with management, leading to his ownership two years later.
As Pond Roofing marks its 60th anniversary, Readyhough reflects on a decade of successful leadership. The company specializes in exterior home remodeling, offering services such as roofing repair and replacement, gutters, siding replacement, windows and exterior doors.
Readyhough emphasizes a customer-centric approach, stating, “We always put the customer first. Whether they hire us or not, we aim to help homeowners make informed decisions about their homes.” As a result, returning customers and referrals make up over 60% of their annual revenue.
With nearly three decades in the home improvement industry, Readyhough’s commitment extends beyond business success. He prioritizes improving customers’ lives and creating opportunities for his team, some of whom have been with the company for more than 20 years.
Pond Roofing Company honors its founders’ legacy with the ongoing dedication of its current leadership, embodying a tradition of the highest quality workmanship with outstanding customer service.